Privacy Policy

PERSONAL INFORMATION WE COLLECT

We collect personal information about you when you use the Rentamo Platform. Deprived of it, we may not be able to provide you with all services requested. This information includes:

Contact Information, Account, Profile Information. Such as your first name, last name, phone number, postal address, Email address, date of birth, and profile photo, some of which will depend on the features you use.

Identity Verification and Payment Information:

Such as images of your government issued ID (as permitted by applicable laws), your ID number or other verification information, bank account or payment account information

Usage Information, such as the pages or content you view, searches for Listings, bookings you have made, and other actions on the Rentamo Platform), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Rentamo Platform.

The information you choose to give us. This information may include:

Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible. Besides, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team and other Members, or share your experience with us. This may include health information if you choose to share it with us.

Information Automatically Collected by our Payment Services.

Geo-location Information, such as precise or approximate location determined from your IP address or mobile device’s GPS depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.

 

HOW WE USE INFORMATION WE COLLECT

Provide, Improve, and Develop the Rentamo Platform.

We use personal information to:

  • Enable you to access the Rentamo Platform and make and receive payments
  • Enable you to communicate with other Members
  • Perform analytics, debug and conduct research
  • Provide customer service
  • Send you messages, updates, security alerts, and account notifications
  • personalize and customize your experience based on your interactions with the Rentamo Platform, your search and booking history, your profile information and preferences, and other content you submit
  • Conduct security investigations and risk assessments,
  • Verify or authenticate information provided by you,
  • comply with our legal obligations, protect the health and well-being of our Guests, Hosts, Hosts’ employees and members of the public,
  • Resolve disputes with our Members,
  • Enforce our agreements with third parties,
  • Send you promotional messages, marketing, advertising, and other information based on your preferences and social media advertising through social media platforms,
  • Personalize, measure, and improve our advertising,
  • Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Rentamo or its third-party partners,
  • Analyze characteristics and preferences to send you promotional messages, marketing, advertising and other information that we think might be of interest to you, and
  • Invite you to events and relevant opportunities.

Managing Your Information

You can access and update some of your personal information through your Account settings. If you connected your Rentamo Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.

 

Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights

We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with a valid legal request or to respond to claims asserted against Rentamo, (iii) to respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Rentamo Platform will be subject to the revised Privacy Policy.